Share:

Subscribe to the AFSAsandpit research group to hear about new initiatives.

alt text
5-10 min read
""

The AFSA website is soon to undergo a redesign process. The data collected in this survey will inform the refinement of www.afsa.gov.au to improve the services and information we provide to our website users.

Please tell us about your experience. Include details of the page or content where relevant. This survey does not include AFSA's Online Services, where you need to log in to access services such as apply for bankruptcy or temporary debt protection.

*Questions with an asterisk are required.

I am
How often do you use the AFSA website?
What are your main reasons for visiting the AFSA website?
Would you recommend AFSA’s website to others?

To what extent would you agree or disagree with the following statements about the website?

It was clear to me what types of content I will find on this site.
I was able to find what I was looking for.
It was easy to find my way around the site.
The homepage was engaging and easy to use.
How do you find the information you need on the AFSA website?
If you can’t find the information you need on the website what do you do next?
How do you prefer to engage with AFSA?
11. As part of the redesign process, we conduct occasional short surveys with our website users to understand user experience – please indicate if you are happy to be contacted to participate

We take your privacy very seriously. We will only use the personal information collected here only for the purposes of the AFSA website’s user research and evaluation program. 
 
AFSA’s privacy policy explains how we deal with personal information, how you can access or seek correction of your information and how we handle privacy complaints. If you have any questions about this, please contact the AFSA’s Privacy Officer at privacy@afsa.gov.au

Please provide your

Your division
How often do you use the AFSA website?
What are your main reasons for visiting the AFSA website?
How often do you direct users to the AFSA website?

To what extent would you agree or disagree with the following statements about the website?

It was clear to me the purpose of the site.
It was clear to me what types of content I will find on this site.
I was able to find what I was looking for.
It was easy to find my way around the site.
The homepage was engaging and easy to use.
How do you find the information you need on the AFSA website?
As part of the AFSA website redesign project, we conduct occasional quick surveys to understand user experience – please indicate if you are happy to be contacted to participate