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Digital services • Insolvency • Practitioner
Creditor / Trustee Forms

We are committed to delivering user-friendly and fast services for all our clients.

16 Nov 2018
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Financial capability • Insolvency
You spoke, we listened - Statement of Affairs

A little while ago we asked for your feedback on an early draft of a new Statement of Affairs (SOA) form. We developed this new form to help make our services clearer, simpler and easier to use.

31 Oct 2018
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Legislation • PPSR
Improving our Registrar's Practice Statement

AFSA is committed to making sure the information we provide is clear, concise and easy to understand. This helps our clients make informed decisions when they are using our services. 

24 Sep 2018
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Digital services
Human-centred design

At AFSA, we design our services to meet the needs of the citizens who use them. As a government agency, we recognise that people often don’t have a choice about whether they use our services.

14 Aug 2018
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Digital services • Insolvency • Practitioner
Going digital - Debt agreements

AFSA has been working hard to create a new online solution for managing debt agreements.

13 Aug 2018
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Digital services • PPSR
PPSR website insights

AFSA has been looking at how people interact with the PPSR website so that we can better understand the needs of our users.

27 Jun 2018
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Financial capability • Insolvency
Help us improve the statement of affairs

AFSA has adopted a human-centred approach to designing and improving our services. We want our services to be clear, simple and easy to use.

27 Jun 2018
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Digital services
Welcome to AFSAsandpit

AFSAsandpit is a space where we can get feedback on our services and test our new ideas with real people.

27 Jun 2018

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