Creditor/Trustee Forms
We are committed to delivering user-friendly and fast services for all our clients. We want to make sure it’s easy for clients to provide us information and interact with us through their preferred channel.
AFSAsandpit blogs
You spoke, we listened - Statement of Affairs
A little while ago we asked for your feedback on an early draft of a new Statement of Affairs (SOA) form. We developed this new form to help make our services clearer, simpler and easier to use.
Improving our Registrar’s Practice Statement
AFSA is committed to making sure the information we provide is clear, concise and easy to understand. This helps our clients make informed decisions when they are using our services.
Human-centred design
At AFSA, we design our services to meet the needs of the citizens who use them. As a government agency, we recognise that people often don’t have a choice about whether they use our services.
Going digital – Debt agreements
AFSA has been working hard to create a new online solution for managing debt agreements.
Welcome to AFSAsandpit
AFSAsandpit is a space where we can get feedback on our services and test our new ideas with real people.